Main terminal building
Everyone flying from Palma de Mallorca passes through the single terminal that opened in 1997, designed by the Majorcan architect Pere Nicolau Bonet — check-in on the upper floor, arrivals on the ground floor, and a car park building standing in front of it. What makes the terminal distinctive is what happens after security: boarding is split across four modules, A through D, entered from the fourth floor, and one of them is not part of the original 1997 building at all. Module B opened in April 2003 as a dedicated building for inter-island and short-haul boarding — two roofed sections joined under a skylight over a large lobby, with its own ground-floor boarding area and an upper-floor observation balcony reached from the main check-in area over an airbridge. A passenger who checks in at the 1997 terminal and boards from Module B is, without noticing, walking between two buildings from two different decades stitched together by that airbridge.
Check-in desks are on floor 2, numbered and lined up in rows. Air Europa also runs self-service check-in machines next to the desks that print boarding passes.
Passengers go through a metal-detector arch with an x-ray scan of hand luggage and carried items; boarding passes are checked before the checkpoint. A paid Fast Lane runs through the same checkpoint, open 24 hours, for airline-designated passengers and anyone who buys access.
Once through security, screens show the assigned boarding gate inside modules A, B, C or D — all entered from the fourth floor of the same building, Module B included. Module B, the 2003 inter-island building, is a physically separate structure even so: its upper-floor observation balcony is reached from the main check-in area over an airbridge.
The Barrier Free Service for passengers with reduced mobility has meeting points spread through the complex — the car park building floor 4, the arrivals hall, the check-in lobby, floor 2, and inside modules A and C. For a disability that isn’t visible, there’s a separate route: Aena hands out a badge on request, its whole purpose being to flag that condition to staff who would otherwise have no way to know. Accessible toilets are distributed through every area, with ostomy-adapted toilets in modules B, C and D.